For Georgia College & State University’s 84” multi-touch table, I designed the entire user experience and interface—from mapping the user journey to wireframing, prototyping, and testing. Beginning with a detailed persona-driven journey map, I anticipated user behaviors, social media habits, and interaction patterns, then translated those insights into an intuitive logic flow. I wireframed multi-user layouts to maximize simultaneous engagement, iterated through all possible use cases, and refined the design based on real-world testing. The final interface seamlessly supports everything from quick interactions to deep exploration, with a content management system enabling instant updates by staff.

At this visitor center for the Fort York National Historic Site in Toronto, Ontario, I designed the user experience for two interactive touchscreens: a wayfinding touchscreen to orient users to the site, and another interactive program that lets visitors explore parallel stories of 1812-era inhabitants of the town and modern citizens. A feedback component allows visitors to tell their own stories.

In this post, I walk through the user experience design process of creating an interactive opera game for the Marilyn Horne Opera Center: from wireframing to drawing cartoon opera singers in Adobe Illustrator, to animating them in Adobe Character Animator, and the final product being enjoyed in the museum.

For the Birthplace of Country Music® Museum, I designed user experiences and interfaces for two interactive experiences. The first, "The Wayback Machine," I modeled after old-time roadside attractions: "raree shows" which were hand-cranked miniature shows with their own prosceniums, puppets, and stories. The second, an E-Postcard interactive touchscreen, lets visitors choose a custom-designed postcard and send to a friend.